Frequently Asked Questions (FAQs)

OEX Markets is the #1 Caribbean Commodities and Food Trading Platform. OEX Markets is the modern way to sell and market fresh and processed food products to distributors, wholesalers, supermarkets, restaurants, agro-processors, healthcare and educational facilities, NGOs, hotels, governments, and pharmaceutical industries. OEX Markets also provide equipment and supplies for the foodservice and hospitality industries.

OEX Markets provide access to thousands of farmers and producers in our distribution network throughout the Caribbean and Latin America. 

We facilitate trade in a safe, efficient, and modern Fintech environment that is collaborative to drive profitability, reduce waste and cost to market throughout the supply chain while facilitating food security.

YES! You as a buyer have free access to OEX Markets to find products you will buy. We enroll only trusted and verified sellers. OEX Markets has a robust search engine for buyers to find products to feed your supply chain. We continue to add suppliers every day to help your business grow.

Sellers are typically farmers, producers, agricultural cooperatives of crops, agro-processors, manufacturer or suppliers of farm inputs.

All vendors and sellers are verified by OEX Markets before being onboarded and approved for our platform through the OEX Markets Sellers Trade (KYC) process, to keep our marketplace credibly.

All vendors/sellers can reserve their very own store domain on OEX Markets free of cost. We will reserve your OEX Store space for 7 days before its release by the system. Once you are ready to build out your store, we will help you to add photos, upload a banner image, fill out the vendor’s name, email, phone number, username and we can also set a password for you that you can change when you activate your account.

You can activate your account by choosing and subscribing to a plan right after you have reserved your store domain. 

All OEX Markets paid membership packages offer support in setting up your business and customer care support while your subscription is active. OEX Markets Diamond to Titan membership includes dedicated phone and email support from an OEX Account Managers. Finding the right buyers for your products just got easier

All vendors/sellers can attach their social media links in their store profile. You can share your products with all your friends to buy from your store and you have the potential of reaching millions of buyers on these platforms.

OEX Markets Vendors can reach millions of businesses around the world 24/7/365.

We ensure that your product listing has a complete and correct title, correct category listing, and information. This information helps customers easily find items they will want to purchase from your store. We recommend you share your store link also on all your marketing material both digital and other media.

OEX Markets provides a safe and secure environment for buyers and sellers. OEX Markets platform uses modern Fintech and Blockchain Technology to Make Trade Easy and seamless throughout the value chain, backed by our OEX Trade Point Platform.

The OEX Trade Point -Know-Your-Customer (KYC) is the process by which we use to verify the identity of the OEX Markets and OEX Trade Point users, assessing their trustworthiness and reliability to perform and deliver on the transactions they are willing to engage in.

Vendors: OEX Markets charges a monthly Vendor /Sellers fee depending on the features and support you require and subscribe to.

Buyers: OEX Markets charges small transaction free for processing Credit Cards, Bank Transfers, LC or BGs. Our fees are based on the transaction’s value & volume.

We Make Trade Easy on OEX Markets using a secure payment gateway build for global trade with confidence. We handle payments by, OEXONE Wallet, Direct Bank Transfers, LC, BG, Credit, and Debit Cards.

OEX Markets Vendor Dashboard allows you to set up your banking credentials to withdraw money from the sale of your store directly to your local bank. You can also transfer money from your OEX ONE Wallet to your bank directly.

All OEX Markets Vendors have access to our international payment gateway to take payments from the major credit cards and debit cards such as VISA, MASTERCARD, AMERICAN EXPRESS, DISCOVER, JCB You can also accept payments from other OEX Wallet users to your own OEXONE Wallet.

When you sign up as a buyer or vendor you are given a free OEXONE Multi-Currency Wallet to handle all trades without exposing your credit card information. The OEXONE Wallet can be funded by Direct Bank Transfers, Credit Cards, Debit Cards, OEX Trade Vouchers, and other OEXONE Wallets.

Have questions or need help? 

Contacting Us

Any questions about to these FAQS should be addressed to info@oexamarkets.com or to our mailing address:

OEX Markets/o OEX Holdings Limited
Attn: FAQs Team
232 Spanish Town Road
KINGSTON 11, Jamaica W.I.

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