Shipping Insurance

Effective Date: March 31, 2020

OEX Trade Point Protection Add-on

Purchase with Confidence. Ship with Confidence. Insurance with Confidence.

OEX Trade Point and Shipping Insurance, powered by our partnership with IronRock Insurance Company, has developed a cargo insurance policy that will ensure your cargo is protected during shipment to your facility. When you add insurance to your purchase at checkout; you are guaranteed the best marine cargo insurance rates and speedy claims settlement, in case of loss or damage to your cargo. Remember to keep all communication and payment records for your shipment, as your online orders and records will form the basis of your policy coverage.

1. Place your online order and choose a supplier with insurance Included.

Select suppliers that have already factored insurance into their price, and they will be indicated as such with a symbol.

2. Place your online order and choose to add insurance at checkout.

Go right ahead and place your order with suppliers and then add the insurance coverage at the end of checkout.

OEX Trade Point Team is ready to support you during the shipping period. Upon delivery of items that have been ordered online, please inspect your products right away, and immediately communicate with us if there is any damage.

We are not responsible for any claims or products that were ordered on the OEX Markets website without insurance.

Inspection and Traceability

OEX Markets will help you investigate will help you investigate, mediate, and resolve your claim, plus reimburse you when appropriate. Remember, keep your communication and payment on trade online as your OEX Markets online order and communication records are the basis of resolution on claims or returns.

Contacting Us

Any questions about this Shipping  Insurance  should be addressed to shippinginsurance@oexamarkets.com or to our mailing address:

OEX Markets c/o OEX Holdings Limited
Attn: Shipping Insurance Team
232 Spanish Town Road
KINGSTON 11, Jamaica W.I.

Need Help? Chat with us
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